Nexi Group Extranet Onboarding

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Q&A

I have never visited the Nets Merchant Services IntraNets before, do I need to do anything to log-on?

If this is the first time you sign in to the Nets Merchant Services IntraNets, you will be asked to consent to Nets using your name and profile information. That is necessary for security reasons. If your company is using Microsoft Office 365 you should be good to go. Otherwise you might need to create a Microsoft account using your company email. (See instructions on how to below.)

Why am I met with the 'your organisation requires you to add additional security'?

For security reasons, we need you to verify your account via multi-factor-authentication (MFA). You might already have used MFA if required by your organisation.

Why am I met with the 'Your organisation requires you to add additional security'?

For security reasons, we need you to verify your account via multi-factor-authentication (MFA). You might already have used MFA if required by your organisation.

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How can I create a Microsoft account, and why should I ?

If you cannot log-on to the Nets Merchants Services IntraNets and get messages such as 'your account was not found', then you will have to create a Microsoft account using your company email address. That will have no impact on your current set-up, it is simply a technique used to ensure that we know that you have access to the mailbox.

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