Nexi Group Extranet Onboarding

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Q&A

I am having trouble signing in. What do I have to do?

If your company is using Microsoft Office 365 you should be good to go. Otherwise you might need to create a Microsoft account using your company email. (See instructions on how to below.)

Why am I met with the 'Your organisation requires you to add additional security'?

For security reasons, we need you to verify your account via multi-factor-authentication (MFA). You might already have used MFA if required by your organisation.

How can I create a Microsoft account, and why should I ?

If you cannot log-on to the Nets Merchants Services IntraNets and get messages such as 'your account was not found', then you will have to create a Microsoft account using your company email address. That will have no impact on your current set-up, it is simply a technique used to ensure that we know that you have access to the mailbox.