Nexi Group Extranet Onboarding

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Q&A

I have never use this service before ?

I this is the first time you sign in to this service, you will be asked to consent to Nets using you name and profile information. That is necessary to be able to provide the users which you are collaborating with a minimum set of details to understand who they are sharing with.

Why am I met with the "Your organisation requires you to add additional security"?

You might already have used Multi Factor Authentication required by your own organisation. Nets requires that to, and we cannot see if you have already been validate before.

Why am I met with the 'Your organisation requires you to add additional security'?

For security reasons, we need you to verify your account via multi-factor-authentication (MFA). You might already have used MFA if required by your organisation.

How can I create a Microsoft account, and why should I ?

If you cannot log-on to the Nets Merchants Services IntraNets and get messages such as 'your account was not found', then you will have to create a Microsoft account using your company email address. That will have no impact on your current set-up, it is simply a technique used to ensure that we know that you have access to the mailbox.